Help Desk Hours
The ITS Help Desk is the central point of contact for all your information technology questions and support needs at °®¶¹´«Ã½. Our dedicated staff is here to assist you with a wide range of services.
Fall & Spring Semesters:
Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 5:00 p.m.
Summer and Winter Hours:
Monday - Friday: 8 a.m. - 4 p.m.
Hours subject to change when classes are not in session
Contact us: 607-777-6420
Location: Contact/Maps/Facilities
For quicker response, instead of emailing helpdesk@binghamton, please submit a Help Desk Ticket. If you need to forward a phishing message, please forward to security@binghamton.edu.
Services
Explore all of the services ITS has to offer through our or click the links below to our most commonly searched services.
After-Hours Assistance
To request assistance after hours please submit a ticket which will be reviewed the next business day. Our offers our Service Catalog, Knowledge Base, and ways to submit tickets and project requests.
- Search the Knowledge Base for solutions to common technology issues
- Report an issue or request assistance
- Submit project requests
- Check active ticket status
- Add notes or information to existing tickets
Explore more with IT Self Service, and search the for easy answers/help.