Policies

Withdrawing from Classes

The law prohibits payment of VA benefits for a course from which the student withdraws, or for a course that the student completes but receives a grade which will not be used in computing requirements for graduation. The University is required to promptly report any change in enrollment, or receipt of a non-punitive grade, that affects the receipt of VA educational benefits. Students are required to report within 30 days any change in enrollment or the receipt of a non-punitive grade to our office to avoid an overpayment.

Reporting Change of Enrollment

If you drop or add a course which changes your training time (full to half time, etc), even if you withdraw from a class after the semester is completed, please inform us immediately.

Monthly Verification

Veterans receiving benefits under Chapters 30, 1606 and 1607 must verify their enrollment each month to the VA in order to receive payment for that month. This monthly verification can be done by one of two systems:

  • A telephone system using Interactive Voice Response (IVR), by dialing 1-877-823-2378 and following the instructions provided, or
  • An Internet program called WAVE (Web Automated Verification of Enrollment), by logging onto the WAVE link on the and following instructions.

Once either system tells you that you are certified for the month, payment can be expected within 10-14 days, or 3-5 days if direct deposited. Students must still notify the Office of Veterans Services if their enrollment changes, even though the change has been reported to the VA on WAVE.

Direct Deposit

Students may elect to have their monthly checks deposited directly into their bank accounts. If you have not already chosen this payment method, you may go to the WAVE system on the VA's website to make this change.

Deferred Payment

If you wish to make up a payment schedule with the Office of Student Accounts, you must first request a Deferment Letter from the Office of Veterans Services. This deferment is for tuition payments only; you will still need to pay all applicable fees up front.

Pending Payment Policy

In accordance with Title 38 US Code 3679 subsection (e), °®¶¹´«Ă½ adopts the following additional provisions for any students using U.S. Department of Veterans Affairs (VA) Post 9/11 G.I. Bill® (Ch. 33) or Vocational Rehabilitation and Employment (Ch. 31) benefits, while payment to the institution is pending from the VA. 

°®¶¹´«Ă½ will not:

  • Prevent nor delay the student’s enrollment;
  • Assess a late penalty fee to the student;
  • Require the student to secure alternative or additional funding;
  • Deny the student access to any resources available to other students who have satisfied their tuition and fee bills to the institution, including but not limited to access to classes, libraries, or other institutional facilities.

To qualify for this provision, students MUST:

  • Produce the Certificate of Eligibility by the first day of class;
  • Provide written request to be certified each term;
  • Provide additional information needed to properly certify their enrollment.

General Information

For general information on benefits available to veterans, visit the .